Incorrect Prices on Expedia | |
Prices on Expedia differ from those in CloudRooms, what can I do?
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My guests see an incorrect price on Expedia, what could be the reason? | |
If you or your guests notice an incorrect booking price on the Expedia frontend, please first check the prices in your Expedia Extranet calendar.
Compare the prices shown in your Expedia Extranet calendar with those in CloudRooms. If you do not find any discrepancies, the issue is most likely on Expedia’s side, as there can occasionally be problems with data transmission from the Extranet calendar to the frontend. In this case, please contact Expedia support directly and describe the issue. If you do find a discrepancy between the Expedia Extranet calendar and CloudRooms, please inform the CloudRooms support team and provide the affected period, the relevant room category, as well as the correct and incorrect prices. | |
