Emails are not reaching guests when using Direct Email Mode | |
I am using the direct email mode, but my guests are not receiving any emails from me. What could be the reason? | |
Why are my guests not receiving my emails when I am using the direct email sending mode? | |
If you are using the “Direct” mode under settings/email and have your own domain (i.e., your email address does not end with “@gmail.com”, “@outlook.com”, etc.), your messages may not be delivered to your guests.
In this case, please check whether an SPF record for our email server is configured with your email provider. If no SPF record exists yet, please create one and add the following IP address: 152.53.107.123 Afterwards, sending emails in Direct mode should work correctly. | |
